7u99 Privacy Policy — Your Data, Your Rights

At 7u99 we handle your personal information with care and transparency. This policy explains what we collect, why we collect it, and how you can control it.

Last updated: 2026. This Privacy Policy applies to all users of the 7u99 platform at https://7u99.bet and any related services operated by 7u99.

This Privacy Policy ("Policy") describes how 7u99 ("we", "us", "our") collects, processes, stores and protects personal data relating to individuals ("you", "your") who access or use the 7u99 platform at https://7u99.bet. It is intended to be read alongside our Terms and Conditions, which govern your use of the platform in full. By registering an account or continuing to use the platform, you confirm that you have read and understood this Policy and consent to the processing of your personal data as described herein.

7u99 is committed to protecting the privacy and security of all users of the platform. We collect only the personal data that is necessary to operate our services, and we do not sell, rent or trade your personal information to third parties for marketing purposes under any circumstances. This Policy is reviewed periodically and updated as needed; the version displayed on this page is the current governing version. We recommend checking this page regularly if you are a registered 7u99 account holder.

Our Privacy Commitments at a Glance

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SSL Encryption
All data transmitted between your device and our servers is protected by 256-bit SSL encryption
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No Data Selling
Your personal data is never sold, rented or traded to third-party marketers
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Purpose Limitation
Data is collected only for specific, legitimate purposes and not processed beyond those stated purposes
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Access Rights
You may request a copy of all personal data held about you at any time by contacting our support team
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Correction Rights
Inaccurate personal data can be corrected by updating your account information or requesting support
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Deletion Rights
You may request deletion of your account and associated data, subject to our legal retention obligations

Information We Collect

7u99 collects personal data through several means: directly from you when you register or interact with the platform, automatically as you use our services, and from third-party partners involved in payment processing or identity verification. We collect the minimum data necessary to provide a safe, functional and compliant gaming service.

Registration Data
When you create a 7u99 account, we collect your full name, date of birth, mobile phone number, and the password you create (stored as an irreversible hash, never in plain text). This information is required to establish your identity, verify your age, and enable account access. We may also collect an email address if you provide one voluntarily.
Transaction Data
All deposit and withdrawal transactions carried out through your account are logged and stored. This includes the transaction amount, currency, payment method used (e.g. bKash, Nagad, Rocket), transaction timestamp, and transaction reference number. This data is essential for financial reconciliation, fraud prevention and regulatory compliance.
Usage and Technical Data
We automatically collect certain technical data when you access the 7u99 platform, including your IP address, device type, operating system, browser type and version, session duration, pages visited, and in-app actions taken (such as games played and bets placed). This data is used for platform security monitoring, performance optimisation and fraud detection.
KYC Verification Documents
When account verification is required, 7u99 may request documentary evidence of identity and/or address. Acceptable documents typically include a national identity card, passport, or a recent utility bill or bank statement. These documents are processed solely for the purpose of KYC compliance and are stored securely with restricted access.

How We Use Your Information

The personal data collected by 7u99 is used exclusively for the following purposes. We do not process your data in ways that are incompatible with these stated purposes:

  • Creating and managing your 7u99 account, including identity verification and age confirmation
  • Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay and other supported payment methods
  • Providing customer support and responding to your enquiries, complaints or account requests
  • Detecting and preventing fraud, money laundering, account abuse and other prohibited activities
  • Complying with applicable laws and regulatory obligations, including KYC and anti-money-laundering requirements
  • Improving platform performance, game selection and overall user experience based on aggregated, anonymised usage analytics

Data Sharing and Disclosure

7u99 does not sell, rent or otherwise transfer your personal data to third parties for commercial or marketing purposes. We only share personal data with third parties where it is strictly necessary to deliver our services or where we are legally required to do so.

All third-party service providers who process personal data on behalf of 7u99 are contractually required to handle that data securely and to use it only for the specific purposes for which it was shared. They may not use 7u99 user data for their own commercial purposes.

Payment Processors
To process your deposits and withdrawals, 7u99 shares the necessary transaction details with our payment partners including bKash, Nagad, Rocket and international card processors. These providers operate under their own privacy frameworks and receive only the data required to complete your transaction.
Legal and Regulatory Authorities
7u99 may disclose personal data to law enforcement agencies, regulatory bodies or other competent authorities where we are legally obliged to do so, or where we reasonably believe disclosure is necessary to prevent fraud, money laundering or other criminal activity. In such cases, we will disclose only the data that is specifically required.

Cookies and Tracking Technologies

7u99 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device by your browser. We use session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period). Our cookies serve the following functions: maintaining your logged-in session, remembering your preferences, measuring platform performance, and detecting unusual activity that may indicate security issues.

Most browsers allow you to control or disable cookies through their settings. However, disabling certain cookies may affect the functionality of the 7u99 platform — for example, disabling session cookies will prevent you from staying logged in. We do not use third-party advertising cookies or cross-site tracking cookies. Analytics data collected via our own tracking is aggregated and anonymised before any internal analysis.

Data Retention and Security

7u99 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Account data is retained for the duration of your account's active status and for a defined period thereafter for regulatory compliance and dispute resolution purposes. Transaction records are retained for a minimum of five years in accordance with standard financial record-keeping requirements.

The security of your personal data is a top priority for 7u99. We implement industry-standard technical measures including 256-bit SSL/TLS encryption for all data in transit, access controls that restrict data access to authorised personnel only, regular security audits and penetration testing, and secure encrypted storage for sensitive data at rest. Despite these measures, no online system can be entirely free from security risk; we therefore encourage all users to keep their account credentials secure and to notify us immediately of any suspected unauthorised access.

Your Privacy Rights

As a user of the 7u99 platform, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, please contact our support team at [email protected]. We will respond to all valid requests within a reasonable timeframe.

Right of Access
You have the right to request a copy of all personal data that 7u99 holds about you. Upon receiving a valid request, we will provide you with a summary of your data in a structured, commonly used format. We may ask for identity verification before fulfilling this request to ensure your data is not disclosed to an unauthorised party.
Right to Rectification
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. For data held within your account profile, you may be able to update this directly through your account settings. For other data, please contact our support team.
Right to Erasure
You may request the deletion of your 7u99 account and the erasure of associated personal data. We will action this request where there is no overriding legal basis to retain the data — for example, where we are required to retain financial transaction records under applicable law, we are unable to delete those specific records even if an erasure request is made. We will inform you of any such limitations when responding to your request.
Right to Withdraw Consent
Where we process your personal data based on your consent (for example, for optional marketing communications if you have opted in), you may withdraw that consent at any time. Withdrawing consent does not affect the lawfulness of any processing that took place before the withdrawal. Note that certain data processing activities are necessary to operate your account and cannot be opted out of while your account remains active.

Policy Updates and Contact

7u99 reserves the right to update this Privacy Policy at any time. When material changes are made, we will publish an updated version on this page with a revised effective date. If the changes are significant, we may also notify registered users via the contact details associated with their account. Your continued use of the platform following any policy update constitutes your acceptance of the revised policy.

If you have any questions, concerns or requests relating to this Privacy Policy or the personal data we hold about you, please contact our support team by email at [email protected]. We aim to respond to all privacy-related enquiries promptly and to resolve any concerns in a fair and transparent manner.

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